Privacy Policy

Bizgrid ("we", "us", or "our") operates the Bizgrid platform at bizgrid.shop and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create a merchant account, or use our admin tools and AI storefront builder. By using Bizgrid, you agree to the collection and use of information in accordance with this policy.

We may collect information that you provide directly to us, including: • Account details such as your name, email address, password, and business name • Store and product information you add to your storefront • Billing and payout details required to process subscriptions and merchant payouts • Communications you send us, including support requests and feedback • Usage data such as pages visited, features used, and actions taken in the admin dashboard We also automatically collect certain technical information, including IP address, browser type, device identifiers, and cookies used to keep you signed in and improve the service.

We use the information we collect to: • Provide, operate, and maintain the Bizgrid platform • Create and manage your merchant account and storefront • Process payments, subscriptions, and payouts through our payment partners • Send transactional messages such as account alerts, receipts, and security notices • Improve our products, including AI-generated storefront content and recommendations • Detect, prevent, and address fraud, abuse, and technical issues • Comply with legal obligations

When you operate a storefront on Bizgrid, you may collect personal information from your customers (for example, at checkout). You are responsible for your own customer privacy practices and for publishing a privacy policy on your storefront. Bizgrid processes customer order data on your behalf to fulfill transactions, provide order management tools, and support payment processing.

We do not sell your personal information. We may share information with: • Service providers that help us operate the platform (hosting, analytics, email, payment processing, and AI providers) • Payment partners to process transactions and merchant payouts • Law enforcement or regulators when required by law or to protect rights and safety • A successor entity in connection with a merger, acquisition, or sale of assets Our service providers are permitted to use your information only as needed to perform services for us.

We retain account and store data for as long as your account is active or as needed to provide the service. We may retain certain information after account closure where required for legal, accounting, fraud prevention, or dispute resolution purposes.

We implement administrative, technical, and organizational measures designed to protect your information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. You may update account details in your admin settings or contact us to make a request. You can opt out of non-essential marketing emails by using the unsubscribe link in those messages.

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers.

Bizgrid is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of Bizgrid after changes become effective constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us at support@bizgrid.ai.